Terms and Conditions for Use

Please review the following terms carefully before using our flower shop website and services. By accessing our site, you agree to comply with these rules.

Last revised January 2, 2026

Acceptance of terms

By using our site and placing orders, you confirm you have read and accept all listed terms. Continued use means you agree to updates made to these terms periodically.

Definitions

These definitions explain key phrases appearing throughout our terms and shop policies.

"Service" refers to all flower shop offerings, online ordering, and delivery options provided through our website or staff.

"User" means anyone accessing our site or making an order, including recipients and senders.

"Personal Data" means any information you provide that can be used to identify you, such as name, address, or contact details.

"Order" means your request for floral products or samples made through our shop.

Using our service

Shop responsibly and provide accurate information when placing orders. We reserve the right to refuse, cancel, or adjust orders as needed to meet availability and legal guidelines.

Eligibility

Our shop is open to users aged 18 or older. Any purchases must follow Australian laws applicable to online flower sales.

Minors require parental supervision to order.

User responsibilities

You agree to act respectfully and protect your account details and order information at all times.

Provide current, truthful details for order accuracy and communication.
Notify us if your account or order is compromised.
Use the site only for lawful floral purchases and gifts.
Do not attempt to disrupt or gain unauthorised access to our site or systems.

Prohibited uses

The following actions are not allowed while using our website.

Submitting false information or impersonating others when placing an order.
Attempting to interfere with site performance or security.
Using our flower shop for unlawful, fraudulent, or abusive purposes.
Distributing unwanted ads or spam via our site.
Uploading harmful software, code, or materials.

Intellectual property

All content and designs on our site are the property of our business or partners and are protected by applicable laws. Do not copy, reuse, or distribute without permission.

User content

Feedback, messages, or images you submit may be used for service improvement and marketing purposes.

Your rights over submissions

You retain rights to your submitted content but allow us to use it for ordinary business purposes.

Your information and privacy

We collect, store, and process your data solely to provide a better shopping experience. Please review our Privacy Policy for details on how we manage your personal information.

Privacy Policy

Website disclaimer

Use of the website is at your own risk. We aim for accuracy but cannot promise all details are up to date or free from error.

Important notice

Product images shown are samples only. Arrangements may vary due to seasonality and supply.

Limitation of liability

We are not responsible for indirect or accidental damages resulting from use of our site or delivery delays.

Indemnification

You agree to cover costs or claims that arise from your misuse of our website or violation of these terms.

Resolving disputes with us

If a problem occurs, we aim to address it promptly and fairly.

Arbitration

Both parties agree to resolve disputes through good-faith negotiation or, if needed, binding arbitration.

Legal rights remain reserved as required by Australian law.

Online dispute resolution

Australian customers can use online consumer dispute platforms to address unresolved issues quickly.

Consumer dispute platform

Severability

If any provision is invalid, other portions shall remain effective.

Entire agreement

These terms reflect our full agreement about website use. Additional policies may also apply.

Applicable law and jurisdiction

These terms are governed by Australian law and local regulations.

Termination

We can suspend or terminate access to our service for violations of these terms or illegal activities.

Changes

We may update these terms periodically. Continued use after changes means you accept the revised terms.

How to contact us

Questions or comments about these terms are welcome through the contact details below.

Contact email: content@mivralis.world

Phone number: +61.3.6256.9923

Street address: Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia

Effective date: January 2, 2026

Version: 2.0