Privacy Policy Overview
Your privacy matters to our team
Information we collect
We gather information to process orders, respond to your questions, and improve your shopping experience. This may include your name, contact details, delivery address, and order preferences.
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→Contact information (name, phone, email)
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→Delivery address details
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→Order history and preferences
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→Feedback or survey responses
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→Browsing or technical data
Details are collected through our website forms and customer support when you place orders or get in touch for assistance.
How we use your data
We use data to fulfil orders, support customer requests, and improve our floral offerings. Your information helps us tailor arrangements, communicate, and manage deliveries securely.
We never sell your data to third parties. Details are shared only when needed to complete your order or comply with legal obligations.
Your privacy rights
You have the right to access, correct, or request the deletion of your personal information at any time. We are committed to keeping your information safe.
Right of access
View and request a copy of your personal data.
Right to correction
Update or correct your details as needed.
Right to erasure
Request deletion of your information.
Right to portability
Receive your data in a portable format.
When we share data
We only share data with service providers who help us deliver your orders or operate our systems, such as couriers or payment processors.
All partners are required to protect your information and comply with Australian law and privacy standards.
How we protect your data
We use secure technologies and procedures to protect your information from unauthorised access or misuse.
Regular reviews and updates help ensure your data remains safe within our systems.
Contacting our privacy team
Address: Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia
Phone: +61.3.6256.9923
Email: content@mivralis.world